Legal

Privacy Policy

Last updated: March 8, 2026 · SAGE IC · Toronto, Ontario, Canada

1. Introduction

SAGE IC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sageic.com or engage with our services.

This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and complies with Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

Information you provide directly:

Name, email address, company name, and job title submitted through our contact form
Communications you send us by email or through the website

Information collected automatically:

Browser type, IP address, pages visited, and time spent on the site (via website analytics)
Cookie data for site functionality and performance

We do not collect sensitive personal information (financial data, health information, government ID numbers) through this website.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you've requested
Send you information about our services, where you have provided consent
Improve our website and user experience
Comply with legal obligations

We will not use your information for any purpose other than those listed above without your explicit consent.

4. Marketing Communications (CASL)

We only send commercial electronic messages with your express consent. Every marketing email includes an unsubscribe link. You may withdraw consent at any time by clicking "Unsubscribe" in any email we send, or by contacting us directly. We will process your request within 10 business days.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

HubSpot, our CRM platform, used to manage client relationships and communications
Service providers who assist in operating our website, bound by confidentiality obligations
Legal authorities if required by law

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under PIPEDA, you have the right to access, correct, or request deletion of your personal information, and to withdraw consent at any time. To exercise any of these rights, get in touch with us and we will respond within 30 days.

8. Cookies

Our website uses cookies to improve your browsing experience. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out. We're happy to help.